Refund Policy

Last updated: May 4, 2026

Simple version: 30-day money-back guarantee. Not happy? Email us and we'll refund you in full. No questions asked.

30-Day Money-Back Guarantee

We want you to be completely satisfied with Memora. If for any reason you're not happy with your purchase, you can request a full refund within 30 days of your purchase date.

How to Request a Refund

Send an email to support@appmemora.com with your purchase email address or license key. Refunds are processed by Paddle, our Merchant of Record, within 5 business days.

What Happens After a Refund

Your license key will be deactivated
You will lose access to Pro features
Your local data (recordings, transcripts) remains on your device — we never touch your files

Subscription Refunds

If you're on a monthly subscription, you can cancel at any time from your account. You'll retain access until the end of your current billing period. We do not offer partial refunds for unused subscription time.

Exceptions

We reserve the right to deny refunds in cases of abuse, such as repeated purchases and refund requests, or clear attempts to misuse the refund policy.

Contact

Questions about refunds? Reach us at support@appmemora.com.